/* Admin's Support Console - a master/detail split (conversation list + live transcript),
   built on the same M3 token layer as every other Admin page. Bubble treatment mirrors
   SpotlightAutos.Web's support-chat.css so a staff member recognizes the same conversation
   when they open it here. */

.support-console-panel {
    display: flex;
    height: min(75vh, 700px);
    border-radius: var(--m3-shape-lg);
    box-shadow: var(--m3-shadow-card);
    overflow: hidden;
}

.support-console-list {
    width: 340px;
    flex: 0 0 auto;
    overflow-y: auto;
    border-right: 1px solid var(--m3-primary-container);
}

.support-console-list-item {
    display: flex;
    flex-direction: column;
    gap: 4px;
    padding: 12px 16px;
    cursor: pointer;
    border-bottom: 1px solid var(--m3-primary-container);
}

.support-console-list-item:hover {
    background: var(--m3-surface-tint-1);
}

.support-console-list-item--selected {
    background: var(--m3-surface-tint-2);
}

.support-console-list-item__top {
    display: flex;
    justify-content: space-between;
    align-items: center;
    gap: 8px;
}

.support-console-list-item__preview {
    opacity: 0.7;
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
}

.support-console-thread {
    flex: 1 1 auto;
    display: flex;
    flex-direction: column;
    min-width: 0;
}

.support-console-thread__header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    gap: 12px;
    padding: 12px 16px;
    border-bottom: 1px solid var(--m3-primary-container);
}

.support-console-thread__empty {
    margin: auto;
    opacity: 0.7;
}

.support-console-log {
    flex: 1 1 auto;
    overflow-y: auto;
    padding: 20px;
    display: flex;
    flex-direction: column;
    gap: 10px;
}

.support-console-bubble {
    max-width: 75%;
    padding: 10px 14px;
    border-radius: var(--m3-shape-md);
    white-space: pre-wrap;
    word-break: break-word;
}

.support-console-bubble--user {
    align-self: flex-start;
    background: var(--m3-tertiary-container);
    color: var(--m3-on-tertiary-container);
    border-bottom-left-radius: var(--m3-shape-xs);
}

.support-console-bubble--assistant {
    align-self: flex-start;
    background: var(--m3-surface-tint-1);
    border-bottom-left-radius: var(--m3-shape-xs);
}

.support-console-bubble--staff {
    align-self: flex-end;
    background: var(--m3-primary);
    color: var(--m3-on-primary);
    border-bottom-right-radius: var(--m3-shape-xs);
}

.support-console-composer {
    flex: 0 0 auto;
    display: flex;
    align-items: center;
    gap: 8px;
    padding: 12px;
    border-top: 1px solid var(--m3-primary-container);
}

.support-console-composer-input {
    flex: 1 1 auto;
}